Terms and Conditions

Exchangeable & Refunds
  1. Items sold (excluding promotional items) in good original purchase condition and accompanied by original receipt and certificates (where applicable), are eligible for a one-time exchange for another similar or higher value within 5 days of purchase.
  2. lsquo;Original Purchase Condition’ means that the merchandise is:
  • still in its original packaging with all certificates, warranties, authenticity cards, and original invoice intact;
  • unworn, unused, unaltered and in the condition originally sold; and
  • not damaged in any way.
  1. Once we have accepted your returned merchandise, we shall refund the amount you have paid for the item.
  2. Non-refundable items
  • Please note that special handling fees and taxes or duties paid or payable by you at the time of purchase are non-refundable.
Trade-In Policy
  1. Deduction of 5% for all regular-priced diamond jewellery with the original receipt and certificates.
  2. Deduction of 10% for all regular-priced white gold jewellery with the original receipt and certificates.
  3. Deduction may vary depends on the condition of the items.
  4. No minimum top-up value required.
Re-sell Policy
  1. Deduction of 10% for all regular-priced diamond jewellery with the original receipt and certificates.
  2. Deduction of 15% for all regular-priced white gold jewellery with the original receipt and certificates.
  3. Deduction may vary depends on the condition of the items.
Custom Made Order
  1. The customer must declare the true value of the item(s) deposited as mutually agreed between the customer and Forever Diamond Gold & Jewellery.
Reserved Items
  1. All items reserved shall remain in the possession of Forever Jewellery and shall remain in the property thereof until the balance of the purchase price is paid in full.
  2. Minimum deposits of 20% are required for reservation items.
  3. If the item(s) is not collected after 45 days from the date stated on the receipt, the deposit and the item(s) shall be forfeited and Forever Diamond Gold & Jewellery reserves the right to sell the item(s) without informing the customer and shall be discharged from al obligations to the customer.
Disclaimer
  1. All terms and conditions set as mentioned are subject for changes, amendments, insertions or deletions at any time as Forever Diamond Gold & Jewellery deems fit, without further notice.
Contact Us
  1. If you require any clarifications regarding our Terms and Conditions, please contact us at enquiry@foreverjewelleries.com or write in to Forever Diamond Gold & Jewellery, No. 121-122, MyineYadanar Four Stories Shop, Mawlamyine, Myanmar.


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